Support

Need help with Snow Repo? We're here.

Contact us

Email snowrepo@yahoo.com — or in the app, go to Profile → Contact support. We usually answer within one business day.

Report a problem with someone

Open the job in the app and tap Report a problem (or Report on an offer). You can block the person at the same time. If anyone is in danger, call 911 first.

Delete your account

In the app, go to Profile → Delete my account. Finish or cancel any active jobs first, and Snow Pros need to pay any fee balance. If you can't get into the app, email us from the address on your account and we'll delete it for you.

Common questions

How do I pay? Clients pay the Snow Pro by Cash App or Venmo when the job is done — the app opens it with the amount filled in. Cash isn't accepted.

What does Snow Repo charge? Clients pay a 5% service fee on top of the job price, and Snow Pros give a 10% commission. Tips go 100% to the Snow Pro.

What if my Snow Pro doesn't show? After the deadline passes, tap Report no-show on the job. It goes right back on the board for other Snow Pros.

Is Snow Repo responsible for the work? No — Snow Repo connects Clients and independent Snow Pros. Every job is between the two of them. See the User Agreement.